All Systems Operational

Xpress Bill Pay Operational
Xpress Bill Pay Site Operational
Xpress Bill Pay Administrative Site Operational
Xpress Bill Pay API's Operational
SimplePay API Operational
SecureAPI Operational
WebAPI Operational
Xpress Bill Pay Payment IVR Operational
Xpress Bill Pay Mobile App Operational
Xpress Forms Builder Forms Operational
Customer Service Operational
Support Telephone System Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 15, 2026

No incidents reported today.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

Resolved - This incident has been resolved.
Sep 4, 15:40 MDT
Investigating - We will be completing some additional Network Maintenance this weekend. Down time will be minimal if needed and will be handled late night to reduce impact to customers and users.
Jul 9, 14:18 MDT
Resolved - This incident has been resolved.
Sep 4, 15:40 MDT
Identified - We will be performing Network Maintenance Friday 5-29 from 10:00 PM to Midnight. We expect minimal impact to the availability of services.
May 28, 09:26 MDT
Update - A fix is in place and we are continuing to Monitor.
May 11, 11:31 MDT
Update - We are continuing to investigate this issue.
May 8, 23:34 MDT
Update - We will be implementing a firmware fix on a network device at 9:00 PM MDT. Sites will be down for a short period of time while we work though the update.
May 8, 20:42 MDT
Update - We are continuing to investigate this issue.
May 8, 20:40 MDT
Update - Our team is continuing to investigate and monitor. A possible mitigation is in place.
May 8, 14:24 MDT
Update - Our engineering team is continuing to investigate.
May 8, 13:27 MDT
Investigating - We are getting reports and seeing an intermittent connection issue to the Xpress Bill Pay Sites.

We are investigating the problem and will provide updates as they are available.

May 8, 10:41 MDT
Resolved - No further issues.
Sep 4, 15:38 MDT
Monitoring - Reports are now online. We will be monitoring the fix to ensure performance remains at normal levels.
Sep 4, 09:06 MDT
Identified - We have identified an issue with the backend causing reports to be unavailable.
Sep 4, 08:50 MDT

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.