Xpress Bill Pay Production Network Maintenance
Investigating - We will be completing some additional Network Maintenance this weekend. Down time will be minimal if needed and will be handled late night to reduce impact to customers and users.
Jul 09, 2026 - 14:18 MDT
Xpress Bill Pay Intermittent connections issues.
Identified - We will be performing Network Maintenance Friday 5-29 from 10:00 PM to Midnight. We expect minimal impact to the availability of services.
May 28, 2026 - 09:26 MDT
Update - A fix is in place and we are continuing to Monitor.
May 11, 2026 - 11:31 MDT
Update - We are continuing to investigate this issue.
May 08, 2026 - 23:34 MDT
Update - We will be implementing a firmware fix on a network device at 9:00 PM MDT. Sites will be down for a short period of time while we work though the update.
May 08, 2026 - 20:42 MDT
Update - We are continuing to investigate this issue.
May 08, 2026 - 20:40 MDT
Update - Our team is continuing to investigate and monitor. A possible mitigation is in place.
May 08, 2026 - 14:24 MDT
Update - Our engineering team is continuing to investigate.
May 08, 2026 - 13:27 MDT
Investigating - We are getting reports and seeing an intermittent connection issue to the Xpress Bill Pay Sites.

We are investigating the problem and will provide updates as they are available.
May 08, 2026 - 10:41 MDT
Uptime over the past 90 days. View historical uptime.
Xpress Bill Pay Operational
Xpress Bill Pay Site Operational
Xpress Bill Pay Administrative Site Operational
Xpress Bill Pay API's Operational
SimplePay API Operational
SecureAPI Operational
WebAPI Operational
Xpress Bill Pay Payment IVR Operational
Xpress Bill Pay Mobile App Operational
Xpress Forms Builder Forms Operational
Customer Service Operational
90 days ago
100.0 % uptime
Today
Support Telephone System Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 31, 2026

No incidents reported today.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

No incidents reported.

Jul 22, 2026

No incidents reported.

Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

Xpress Bill Pay Forms Builder CAPTCHA failures
Resolved - This incident has been resolved.
Jul 17, 15:40 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 17, 14:43 MDT
Identified - The issue has been identified and a fix is being implemented.
Jul 17, 14:31 MDT
Update - We are continuing to investigate this issue.
Jul 17, 13:19 MDT
Investigating - We are currently investigating an issue where customers are getting CAPTCHA failures when trying to submit.
Jul 17, 12:52 MDT
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