The system is online now. We are monitoring for any further issues.
Posted Mar 06, 2026 - 23:24 MST
Update
The issue has been identified and a fix is continuing to be implemented. Engineers will remain engaged during the night.
Posted Mar 06, 2026 - 22:12 MST
Update
The issue has been identified and a fix is continuing to be implemented. Engineers will remain engaged during the night.
Posted Mar 06, 2026 - 21:25 MST
Update
The issue has been identified and a fix is continuing to be implemented.
Posted Mar 06, 2026 - 20:11 MST
Update
The issue has been identified and a fix is continuing to be implemented.
Posted Mar 06, 2026 - 19:15 MST
Update
The issue has been identified and a fix is continuing to be implemented.
Posted Mar 06, 2026 - 18:14 MST
Update
The issue has been identified and a fix is continuing to be implemented.
Posted Mar 06, 2026 - 17:15 MST
Update
The issue has been identified and a fix is being implemented.
Posted Mar 06, 2026 - 14:55 MST
Update
The issue has been identified and a fix is being implemented.
Posted Mar 06, 2026 - 13:50 MST
Update
The issue has been identified and a fix is being implemented.
Posted Mar 06, 2026 - 12:52 MST
Update
The issue has been identified and a fix is being implemented
Posted Mar 06, 2026 - 11:53 MST
Identified
The issue has been identified and a fix is being implemented
Posted Mar 06, 2026 - 10:35 MST
Update
We are continuing to investigate the outage. Engineering teams are fully engaged.
Posted Mar 06, 2026 - 09:32 MST
Investigating
We are currently investigating an issue.
Posted Mar 06, 2026 - 08:34 MST
This incident affected: Xpress Bill Pay (Xpress Bill Pay Site, Xpress Bill Pay Administrative Site), Xpress Bill Pay API's (SimplePay API, SecureAPI, WebAPI), Customer Service (Support Telephone System), and Xpress Bill Pay Payment IVR, Xpress Bill Pay Mobile App, Xpress Forms Builder Forms.